Medical & Dental

SkyComm specialises in providing fully functional IT Solutions for medical and dental practices and healthcare sector.

David and all the staff at SkyComm are extremely helpful and quick to sort out any problems. When we do have an issue (which is not often as SkyComm keep everything running smoothly) are always sorted out very quickly and we are very happy with their service.

Managed IT in Health & Dental Fields

There is a sizable shift currently under way in the health care field, moving away from paper files (and all they represent) and joining the wider world of technology.

Although it is a field that depends on technological innovations for most of its practice, health care has been way behind the eight ball in utilizing technology for the administration of those practices. A health care practitioner may utilize a multi-million dollar diagnostic machine on a patient’s case, and then that patient’s chart may be largely hand-written.

A hand-written patient chart is just the tip of the iceberg, symbolic of the lag between available technology and the actual use of that technology in the health care field. In addition to the heavy load of work and documentation already required of workers in this field, there are increasing obligations being placed on them.

Most health care providers now need patient data bases that are user-friendly for the team in the office (nurses or dental hygienists, doctors or dentists, billing departments and records, etc.) but also fully compliant with patient privacy laws.

One of the greatest challenges for the health care field in utilizing and integrating technology is finding the appropriate balance between usability (integrating access and utilization by appropriate personnel) and HIPPA (Health Insurance Privacy and Portability Act) restrictions protecting patients’ privacy.

Additionally, a technological challenge unique to the health care field is the idea of patient records being transferrable or shareable among different healthcare departments who may be working together or in tandem to address a given patient’s various health issues.

How Managed IT Services Can Come to Your Rescue

More than almost any other field, the field of health care requires an approach to IT that also guarantees and protects the privacy of patients whose personal information is contained among the records of the business.

For every aspect of technological business management, SkyComm stands at the ready to assist a health care provider with a wide array of IT services:

Complications Arising out of Decentralized Approach

Recent market analyses of technological use in the health care field serve to highlight the specific challenges faced by health care providers with regards to the application of IT.

Without an outsourced Managed IT solution, health care providers will find themselves facing the restrictions of their limited expertise in-house, the ever-increasing demand for integrated systems and solutions, changing government mandates, privacy concerns, demands to lower the costs associated with health care, and many other technology-related concerns.

If these challenges and problems are not treated, together, as symptoms of a larger challenge, health care providers will find themselves unable to operate within the constraints of legal mandates, financial restrictions, patient expectations, or basic business practices.

Without centralized Managed Information Technology, a health care provider can not be assured of developing business processes that are cost effective; handling tasks and logistics; reconciling accounting and patient privacy; balancing budgets or inventory of supplies, equipment, and pharmaceuticals; or even meeting the burdens of basic health care administration. To streamline and relieve the burden, a centralized approach to information technology is needed.

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